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Minimum order amount, Rs. 800/-.

RETURN POLICY
 
Last updated December 12, 2021
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
New Dilpasand Sweets
Attn: Returns
RMA #
Shop No.10, G2, Hamilton Court Khayaban-e-Iqbal Road Near Teen Talwar, opp. to PSO  
Karachi, Sindh 75600  
Pakistan  
 
Return shipping charges will be paid or reimbursed by us. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.     
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
02135838951 
 
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